Managed IT Services
From day-to-day technical support to complete setup and systems management, our services are available on a monthly plan or ad-hoc basis, depending on your needs.
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Email & Workspace Plans
Enterprise Mailbox
Professional email only
Cost-effective, secure email solution for businesses that only need professional email without office tools.
- 30GB storage per mailbox
- Custom domain email
- All devices syncing
- Full admin control with multi-device sync
- Encrypted transmission & secure email sending (TLS/SSL protocols)
- On Demand IT support
Google Workspace
Full productivity suite
Comprehensive cloud collaboration suite by Google, perfect for teams needing email + productivity tools.
- 30GB to 5TB pooled cloud storage
- Gmail with custom domain
- Drive, Docs, Sheets, Calendar, Meet & more
- Real-time collaboration & sharing
- Enterprise-grade security
- On Demand IT support
Custom Plan
Enterprise solutions
Tailored solutions designed for teams of 10 or more, with pricing and features customised to your specific business needs and technical requirements.
- Flexible user limits
- All managed IT plan features
- Priority support available
- Custom onboarding & migration
- Volume discounts for larger teams
Setup & Migration Services
One-Time Setup
- Email configuration & DNS setup
- Initial user account creation
- Basic security settings
- Domain verification
Migration Support
- Full data migration assistance
- User account transfer
- Email history import
- Testing & validation
On-Demand IT Support
- Technical troubleshooting
- User support & training
- Configuration changes
- Emergency assistance
What We Support
Typical Google Workspace support tasks—available through our monthly plans or on-demand support.
User Management
- Create new mailboxes for new staff
- Deactivate mailboxes for resigned staff
- Set up forwarding or delegated access
- Password resets
- Recovery email/phone setup
- Login troubleshooting (esp. shared devices)
- Create shared mailboxes (enquire@, sales@, etc.)
- Manage distribution lists and permissions
Email & DNS
- Shared calendars for appointments
- Setup of resource calendars (e.g. meeting rooms)
- Standardize signatures across staff
- Assist with updates (job titles, branding)
- Email delivery troubleshooting
- SPF/DKIM setup & validation
- Assist with Google billing overview
Security & Access
- Enforce or guide 2FA setup
- Whitelist trusted domains/apps
- Alert on suspicious logins
- Setup shared folders for teams
- Adjust access for operations, finance, admin, etc.
Managed IT Plan (Monthly)
Up to 10 users. Ongoing Google Workspace admin & support.
- Unlimited support requests
- User onboarding/offboarding
- Password resets & admin changes
- Signature & group management
- Domain & DNS support
- Email + scheduled call support
- SLA: 1–2 business days
- Waived One-Time Setup fee
- Minimum commitment 6 months
Need something more tailored?
We offer bespoke IT solutions designed around your environment. Simply let us know your current setup and challenges, and we'll recommend a support plan that fits — without the jargon or fluff.
Request a Free Consultation